Toner cartridges are the only cartridges designated-both black&white and color. Neither ink jet cartridges nor plotter cartridges nor copy machine cartridges are designated.
Quality remanufactured cartridges are available and being used at numerous DOE sites daily.
At all times, we will have new printers for which spent parts for remanufacture of the cartridges are not available. Just list the printers affected when reporting availability as a justified exception so we can let you know as soon as remanufactured cartridges for those printers become available.
All remanufactured cartridges are 1/3-1/2 the price of virgin cartridges. Price is not a justified exception so far as remanufactured toner cartridges are concerned.
Some of the more sophisticated printers have a computer chip that makes remanufacturing cartridges for those printers more difficult, which means it takes more time for those cartridges to be available. Tale tell signs are calibration problems and inaccurate "low toner" messages. If your supplier carries only top quality remanufactured cartridges (those with an excellent quality control program), you should be able to purchase remanufactured cartridges for such printers.
Send all comments, technical questions, and requests for password access to: HSS User Support P2Support@hq.doe.gov (800) 473-4375