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Hotlines & Assistance Centers

  

The Hotlines and Assistance Centers page provides information, links, and phone numbers to various Federally-funded and non-profit environmental hotlines and compliance assistance centers.

Please select the type of assistance from the list above or scroll down through our alphabetized lists.



Environmental Hotlines

  • Ambient Monitoring Technology Information Center, email: dorosz.geri@epa.gov
    The Ambient Monitoring Technology Information Center (AMTIC) is operated by EPA's Monitoring and Quality Assurance Group (MQAG). AMTIC Contains information and files on ambient air quality monitoring programs, details on monitoring methods, relevant documents and articles, information on air quality trends and nonattainment areas, and federal regulations related to ambient air quality monitoring.

  • Asbestos Abatement/Management Ombudsman, 1-800-368-5888
    Provides public information on handling, abatement and management of asbestos. The hours of operation are 8:00 am to 3:30 pm.

  • Clean Air Technology Center (CATC), Infoline 919-541-0800 (English), 919-541-1800 (Spanish), (919) 541-0242 (fax), email: catcmail@epamail.epa.gov
    The Clean Air Technology Center (CATC) serves as a resource on all areas of emerging and existing air pollution prevention and control technologies, and provides public access to data and information on their use, effectiveness and cost. In addition, the CATC will provide technical support, including access to EPA?'s knowledge base, to government agencies and others, as resources allow, related to the technical and economic feasibility, operation and maintenance of these technologies.

  • Clearinghouse for Inventories and Emission Factors (CHIEF), info.chief@epa.gov
    The clearinghouse provides information on air emissions modeling, electronic reporting of air emissions, emission factors estimation tools, and basic information about monitoring techniques.

  • Emissions Measurement Center (EMC), emc@epa.gov
    EMC provides information on test methods for measuring pollutants from smokestacks and other industrial sources. This website compiles the test methods available for emission measurement.

  • EPA's National Compliance Assistance
    Compliance assistance providers help regulated communities and businesses comply with environmental laws through one-to-one counseling, online resource centers, fact sheets, guides and training. Providers include EPA regional office staff; state, local and tribal governments; federal and state small business and pollution prevention technical assistance extension agents, consultants, and trade associations.

  • Lead Hotline - National Lead Information Center (NLIC), 1-800-424-LEAD, (1-800-424-5323)
    This hotline provides the general public and professionals with information about lead, lead hazards, and their prevention. The NLIC operates under a contract with the U.S. Environmental Protection Agency (EPA), with funding from EPA and the Department of Housing and Urban Development (HUD).

  • National Pesticide Information Center, 1-800-858-7378, email: npic@ace.orst.edu
    This hotline offers science-based information about a wide variety of pesticide-related subjects and serves as a source of factual chemical, health, and environmental information about more than 600 pesticide active ingredients incorporated into over 50,000 different products registered for use in the United States since 1947.

  • National Radon Hotline, 1-800-767-7236, email: Radon@ksu.edu
    Provides answers to questions regarding radon.

  • National Response Center Hotline, 1-800-424-8802
    Use to report spills.

  • National Service Center for Environmental Publications (NSCEP), 1-800-490-9198, 301-604-3408 (fax), email: nscep@bps-lmit.com
    The National Service Center for Environmental Publications maintains and distributes EPA publications in hardcopy, CD ROM and other multimedia formats. The publication inventory includes over 7,000 titles, NSCEP also develops and distributes the annual EPA National Publications Catalog.

  • National Small Flows Clearinghouse Hotline, 1-304-293-4191, ext.3, email: info@mail.nesc.wvu.edu
    The National Small Flows Clearinghouse (NSFC) was funded by the U.S. Environmental Protection Agency to help America's small communities and individuals solve their wastewater problems through objective information about onsite wastewater collection and treatment systems.

  • Pollution Prevention Information Clearinghouse, 202-566-0799, ppic@epa.gov
    Dedicated to reducing or eliminating industrial pollutants through technology transfer.

  • Reasonably Available Control Technology (RACT)/ Best Available Control Technology (BACT)/ Lowest Achievable Emission Rate (LAER) Clearinghouse (RBLC), 919-541-0800, 919-541-1039 (fax)
    The RBLC provides information on the application of pollution prevention and control technologies to stationary air pollution sources through the OAQPS Technology Transfer Network (TTN) Bulletin Board System (BBS). The RBLC offers an on-line database with menu based searching, downloading of user-selected information, complete data viewing capabilities, context sensitive help functions, and data entry capabilities. It also offers a brochure, an informational flyer, the RBLC User's Manual (EPA- 456/B-98-002), and annual reports documenting additions and changes to the system.

  • Safe Drinking Water Hotline, 1-800-426-4791
    Provides information about EPA's drinking water regulations and other related drinking water and ground water topics to the regulated community, State and local officials.

  • Toxic Release Inventory - Community Right To Know - EPCRA Hotline, 1-800-424-9346, 703-412-9810 (Washington, DC Area Local), 1-800-553-7672 (TDD) , 703-412-3323 (Washington, DC Area Local TDD)
    The Toxics Release Inventory (TRI) is a source of information concerning waste management activities and toxic chemicals that are being used, manufactured, treated, transported, or released into the environment. Two statutes, Section 313 of the Emergency Planning and Community Right-To-Know Act (EPCRA) and section 6607 of the Pollution Prevention Act (PPA), mandate that a publicly accessible toxic chemical database be developed and maintained by US EPA.

  • Toxic Substances Control Act (TSCA) Hotline, 202-554-1404, 202-554-5603 (fax), email: tsca-hotline@epa.gov
    TSCA Hotline provides general information on requirements under the Toxic Substances Control Act (TSCA).

  • Transportation Environmental Resource Center (TERC)
    The Transportation Environmental Resource Center (TERC) provides environmental compliance information through the web-site and a toll free fax-back. The information is especially useful for airports and airlines, railroads, barging, ports and motor carrier industries. The goal of the TERC center is to identify up-to-date information on environmental compliance requirements and to make that information available to transportation professionals and the public. The American Association of Airport Executives (AAAE) manages the TERC, with the trucking page managed by the American Trucking Associations.

Compliance Assistance Centers
CICA is your source for plain language explanations of environmental rules for the construction industry. The information is provided by the National Center for Manufacturing Sciences with the assistance of the Associated General Contractors of America and the National Association of Home Builders, in cooperation with the U.S. Environmental Protection Agency.
This is a website designed by and for people in the automotive recycling business. The site includes a state-by-state analysis of applicable regulatory requirements for automotive recycling.
This site provides pollution prevention and compliance assistance information for the healthcare sector. It is intended to be a comprehensive resource, covering all the varieties of hospital wastes, and all the rules that apply to them.
The Local Government Environmental Assistance Network (LGEAN) is a "first-stop shop" providing environmental management, planning, funding, and regulatory information for local government elected and appointed officials, managers and staff.
CCAR-GreenLink®, is the National Automotive Environmental Compliance Assistance Center for the automotive industry. It is operated by the Coordinating Committee For Automotive Repair in cooperation with the U.S. Environmental Protection Agency. All documents are created by Federal and State EPA and OSHA offices, as well as the automotive industry.
PCRC is maintained by the National Center for Manufacturing Sciences (NCMS). The PCRC is one of the Compliance Assistance Centers developed by industry-government partnerships, with support from EPA's Office of Compliance.
PNEAC is the first and only national collaborative of industry, university, state and federal organizations working to help the printing industry work cleaner, more efficiently and to stay ahead of the environmental compliance curve.
STERC, previously known as the National Metal Finishing Resource Center (NMFRC), provides environmental compliance information to the surface finishing and surface treatment industry. STERC is the result of a new partnership with NCMS, the AESF Foundation and NASF initiated in 2016 and through continued grant funding from EPA.
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Last Updated: January 31, 2019