The Hotlines and Assistance Centers
page provides information, links, and phone numbers to various Federally-funded and non-profit environmental hotlines and compliance assistance centers.
Please select the type of assistance from the list above or scroll down through our alphabetized lists.
- Ambient Monitoring Technology Information Center, email: email@example.com
The Ambient Monitoring Technology Information Center (AMTIC) is operated by EPA's Monitoring and Quality Assurance Group (MQAG). AMTIC Contains information and files on ambient air quality monitoring programs, details on monitoring methods, relevant documents and articles, information on air quality trends and nonattainment areas, and federal regulations related to ambient air quality monitoring.
- Asbestos Abatement/Management Ombudsman, 1-800-368-5888
Provides public information on handling, abatement and management of asbestos. The hours of operation are 8:00 am to 3:30 pm.
- Clean Air Technology Center (CATC), Infoline 919-541-0800 (English), 919-541-1800 (Spanish), (919) 541-0242 (fax), email: firstname.lastname@example.org
The Clean Air Technology Center (CATC) serves as a resource on all areas of emerging and existing air pollution prevention and control technologies, and provides public access to data and information on their use, effectiveness and cost. In addition, the CATC will provide technical support, including access to EPA?'s knowledge base, to government agencies and others, as resources allow, related to the technical and economic feasibility, operation and maintenance of these technologies.
- Clearinghouse for Inventories and Emission Factors (CHIEF), email@example.com
The clearinghouse provides information on air emissions modeling, electronic reporting of air emissions, emission factors estimation tools, and basic information about monitoring techniques.
- Emissions Measurement Center (EMC), firstname.lastname@example.org
EMC provides information on test methods for measuring pollutants from smokestacks and other industrial sources. This website compiles the test methods available for emission measurement.
- Endangered Species Protection Program (Pesticides) Information Line, 1-800-447-3813
The purpose of the website is to aid people striving to protect endangered species from harm that may result from the use of some pesticides. Available through the information line are bulletins describing locations where pesticides may not be used due to endangered species concerns. Questions or publication requests other than bulletins should be directed to the email address shown above. Questions about endangered species that are not related to pesticide issues should be directed to the U.S. Fish and Wildlife Service at http://www.fws.gov/endangered
- EPA Grants and Fellowship Hotline, 1-800-490-9194
Provides easy access to research funding opportunities-grants and fellowships as well as past and present research projects and programs.
- Integrated Risk Information System (IRIS) Hotline, 202-566-1676, 202-566-1749 (fax)
IRIS is a database of human health effects that may result from exposure to various substances found in the environment. The hotline can assist you in using IRIS and understanding the methods used by the EPA for deriving values and the limitations of use.
- EPA's National Compliance Assistance
Compliance assistance providers help regulated communities and businesses comply with environmental laws through one-to-one counseling, online resource centers, fact sheets, guides and training. Providers include EPA regional office staff; state, local and tribal governments; federal and state small business and pollution prevention technical assistance extension agents, consultants, and trade associations.
- National Lead Information Center Hotline, 1-800-424-LEAD, (1-800-424-5323)
The Environmental Health Center (EHC) of the National Safety Council manages the National Lead Information Center (NLIC) under a cooperative agreement with the Environmental Protection Agency. The Hotline distributes a basic information packet on lead that includes the EPA brochure "Lead Poisoning and Your Children," three fact sheets, and a list of state and local contacts for additional information.
- National Pesticide Information Center, 1-800-858-7378, email: email@example.com
This hotline offers science-based information about a wide variety of pesticide-related subjects and serves as a source of factual chemical, health, and environmental information about more than 600 pesticide active ingredients incorporated into over 50,000 different products registered for use in the United States since 1947.
- National Radon Hotline, 1-800-767-7236, email: Radon@ksu.edu
Provides answers to questions regarding radon.
- National Response Center Hotline, 1-800-424-8802
Use to report spills.
- National Service Center for Environmental Publications (NSCEP), 1-800-490-9198, 301-604-3408 (fax), email: firstname.lastname@example.org
The National Service Center for Environmental Publications maintains and distributes EPA publications in hardcopy, CD ROM and other multimedia formats. The publication inventory includes over 7,000 titles, NSCEP also develops and distributes the annual EPA National Publications Catalog.
- National Small Flows Clearinghouse Hotline, 1-304-293-4191, ext.3, email: email@example.com
The National Small Flows Clearinghouse (NSFC) was funded by the U.S. Environmental Protection Agency to help America's small communities and individuals solve their wastewater problems through objective information about onsite wastewater collection and treatment systems.
- Pollution Prevention Information Clearinghouse, 202-566-0799, firstname.lastname@example.org
Dedicated to reducing or eliminating industrial pollutants through technology transfer.
- Reasonably Available Control Technology (RACT)/ Best Available Control Technology (BACT)/ Lowest Achievable Emission Rate (LAER) Clearinghouse (RBLC), 919-541-0800, 919-541-1039
The RBLC provides information on the application of pollution prevention and control technologies to stationary air pollution sources through the OAQPS Technology Transfer Network (TTN) Bulletin Board System (BBS). The RBLC offers an on-line database with menu based searching, downloading of user-selected information, complete data viewing capabilities, context sensitive help functions, and data entry capabilities. It also offers a brochure, an informational flyer, the RBLC User's Manual (EPA- 456/B-98-002), and annual reports documenting additions and changes to the system.
- Safe Drinking Water Hotline, 1-800-426-4791
Provides information about EPA's drinking water regulations and other related drinking water and ground water topics to the regulated community, State and local officials.
- Storet Water Quality System Hotline, 1-800-424-9067
The EPA maintains two data management systems containing water quality information: the Legacy Data Center (LDC) and STORET. STORET contains data collected beginning in 1999, along with older data that has been properly documents and migrated from the LDC. Both systems contain raw biological, chemical and physical data on surface and ground water collected by federal, state and local agencies, Indian Tribes, volunteer groups, academics, and other. All 50 States, territories, and jurisdictions of the US, along with portions of Canada and Mexico are represented in these systems.
- Superfund Document Center, 202-566-0276, 202-566-9774 (fax), email: email@example.com
The Superfund Docket maintains the rulemaking materials from the Superfund and Oil Spill Programs for the Office of Emergency and Remedial Response (OERR) within the Office of Solid Waste and Emergency Response (OSWER). The Docket fulfills the requirement for public participation under CERCLA by serving as the EPA public access point for Superfund rulemaking material, which is contained in individual "dockets."
- Toxic Release Inventory - Community Right To Know - EPCRA Hotline, 1-800-424-9346, 703-412-9810 (Washington, DC Area Local), 1-800-553-7672 (TDD) , 703-412-3323 (Washington, DC Area Local TDD)
The Toxics Release Inventory (TRI) is a source of information concerning waste management activities and toxic chemicals that are being used, manufactured, treated, transported, or released into the environment. Two statutes, Section 313 of the Emergency Planning and Community Right-To-Know Act (EPCRA) and section 6607 of the Pollution Prevention Act (PPA), mandate that a publicly accessible toxic chemical database be developed and maintained by US EPA.
- Toxic Substances Control Act (TSCA) Hotline, 202-554-1404, 202-554-5603 (fax), email: firstname.lastname@example.org
TSCA Hotline provides general information on requirements under the Toxic Substances Control Act (TSCA).
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CICA is your source for plain language explanations of environmental rules for the construction industry. The information is provided by the National Center for Manufacturing Sciences with the assistance of the Associated General Contractors of America and the National Association of Home Builders, in cooperation with the U.S. Environmental Protection Agency.
This is a website designed by and for people in the automotive recycling business. The site includes a state-by-state analysis of applicable regulatory requirements for automotive recycling.
580-436-8502, 580-436-8503 (fax)
GWERIC maintains a repository of highly specialized scientific and technical information relating to ground-water and ecosystem restoration. This information includes fact sheets, project summaries, environmental research briefs, reports, models and user's guides, issue papers, journal articles, symposium papers, conference proceedings, book chapters, presentations, posters, and other documents.
This site provides pollution prevention and compliance assistance information for the healthcare sector. It is intended to be a comprehensive resource, covering all the varieties of hospital wastes, and all the rules that apply to them.
The Local Government Environmental Assistance Network (LGEAN) is a "first-stop shop" providing environmental management, planning, funding, and regulatory information for local government elected and appointed officials, managers and staff.
CCAR-GreenLink®, is the National Automotive Environmental Compliance Assistance Center for the automotive industry. It is operated by the Coordinating Committee For Automotive Repair in cooperation with the U.S. Environmental Protection Agency. All documents are created by Federal and State EPA and OSHA offices, as well as the automotive industry.
The National Metal Finishing Resource Center (NMFRC) is an Internet-based organization which was established in 1995 under a program jointly funded by the Commerce Department’s National Institute of Standards and Technology (NIST) and the Environmental Protection Agency. The NMFRC is the most comprehensive environmental, technical, and pollution prevention metal finishing resource available worldwide.
PCRC is maintained by the National Center for Manufacturing Sciences (NCMS). The PCRC is one of the Compliance Assistance Centers developed by industry-government partnerships, with support from EPA's Office of Compliance.
PNEAC is the first and only national collaborative of industry, university, state and federal organizations working to help the printing industry work cleaner, more efficiently and to stay ahead of the environmental compliance curve.
The Transportation Environmental Resource Center (TERC) provides environmental compliance information through the web-site and a toll free fax-back. The information is especially useful for airports and airlines, railroads, barging, ports and motor carrier industries.The goal of the TERC center is to identify up-to-date information on environmental compliance requirements and to make that information available to transportation professionals and the public. The American Association of Airport Executives (AAAE) manages the TERC, with the trucking page managed by the American Trucking Associations.